Can you bill wax removal to my insurance?

Audiologist and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.

What changes have been made since Scallan Hearing changed to Puget Sound Hearing?

You will notice a little bit of a facelift! In both our Seigen and Goodwood offices you will experience the same great service with updated equipment and technology options as well as curbside service for our convenience.

With the clinic name change, what can I expect?

Scallan Hearing has been a high-quality family-owned Audiology practice in Baton Rouge for over twenty years. Joining with the Puget Sound Hearing team of practices will not only continue that high quality of care, it will enable even greater service model and technology options to fit your lifestyle needs. In addition, we are able to be in-network with most major health insurance plans to make devices and solutions more affordable to you.

Where exactly is the Seigen office located (in the complex?)

We are located near the main library and there is ample parking with easy access to our clinic.

Home / Locations / Puget Sound Hearing Aid & Audiology – Bellevue

Puget Sound Hearing Aid & Audiology by AudioNova

5 (58 ) Read reviews

1515 116th Ave NE #300
Bellevue , WA 98004

Phone: 425-462-2537

Monday: 08:30 AM to 05:00 PM
Tuesday: 08:30 AM to 06:00 PM
Wednesday: 08:30 AM to 06:00 PM
Thursday: 08:30 AM to 06:00 PM
Friday: 08:30 AM to 06:00 PM
Saturday: Closed
Sunday: Closed

Services offered:

In Person
Curbside
Virtual

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What we offer

Comprehensive & holistic care

Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.

Treating hearing loss starts here

When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!

Hearing aids & treatment

Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.

Tinnitus testing & treatment

While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.

Hearing protection

We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.

Insurance counseling

Navigating your insurance benefits is no easy task. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them. Relax in the knowledge that we work with most major insurance brands — and let us handle the hard stuff.

Additional clinic details

Woman discussing insurance for hearing health in Puyallup, WA.

Insurance Counseling

Many newer insurance plans have a benefit that covers at least a portion of the cost of hearing aids but understanding what your current medical plan covers can be confusing. That's why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them to you.

Schedule an appointment

Custom fitting hearing protection in Auburn, WA.

Custom hearing protection

At Puget Sound – Bellevue, we specialize in providing custom hearing protection for hunters, musicians, and anyone whose hobby, lifestyle, or work exposes them to loud noises. We also specialize in state of the art hearing technology for those that suffer from noise-induced hearing loss.

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Older man thinking about his hearing health in Everett, WA.

Dementia

Our caring providers and welcoming staff make it inviting and comfortable for those suffering from dementia or other memory challenges to enter our office. We invite family members into the process and offer unique counseling options to help with a successful home or memory care communication plan.

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Meet the team

At Puget Sound Hearing Aid & Audiology, we love our team, and we hope you do, too. We pride ourselves on hiring great hearing professionals who love helping patients improve the way they hear the world.

Kerry Lam at Puget Sound Hearing Aid & Audiology in Bellevue, WA.

Kerry Lam, HAS

Hearing Aid Specialist

Kerry Lam graduated from the University of Washington with a Bachelor of Arts in 2013. Soon after graduation, she worked as a research study assistant on a project exploring speech therapies for individuals with a communication disorder, kindling her desire to help people improve their quality of life through communication. She transitioned from speech to hearing care in 2018 when she […]

Kaitlyn Gervais, A.uD.

Doctor of Audiology

Dr. Kaitlyn Gervais, earned her doctor of audiology degree at the University of Washington in 2021, and is a member of the American Academy of Audiology. Born and raised in Bremerton, Washington, she grew up surrounded by military personnel and shipyard workers affected by hearing loss, which sparked her interest in the field. She believes in the importance of patient-centered care with […]

Frequently Asked Questions

How is custom hearing protection different from non-custom hearing protection?

Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.

How do I properly insert my hearing protection devices?

Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific.

For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear.

For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.

When should I use hearing protection?

Hearing protection should be used any time you are participating in a high-noise recreational activity or job. Some of these include: hunting, music industry, motor sports, construction, etc. Noise-induced hearing loss can occur from exposure to noise over time, as well as exposure to one intensely loud, brief event. The louder the sound, the less time it takes to cause damage. If you experience ringing in your ears or temporary hearing loss in your ears after a high noise event, the environment was too loud and could cause damage.

Not finding what you need?

Get in touch

Puget Sound Hearing Aid & Audiology by AudioNova

What we offer

Comprehensive & holistic care

Treating hearing loss starts here

Hearing aids & treatment

Tinnitus testing & treatment

Hearing protection

Insurance counseling

Additional clinic details

Insurance Counseling

Custom hearing protection

Dementia

Patient Reviews

Meet the team

Kerry Lam, HAS

Kaitlyn Gervais, A.uD.

Frequently Asked Questions

Not finding what you need?