Can you bill wax removal to my insurance?

Audiologist and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.

Home / Locations / Puget Sound Hearing Aid & Audiology by AudioNova

Puget Sound Hearing Aid & Audiology by AudioNova

5 (38 ) Read reviews

1820 100th Pl SE, Suite A
Everett , WA 98208

Phone: 425-337-9109

Monday: 08:00 AM to 06:00 PM
Tuesday: 08:00 AM to 06:00 PM
Wednesday: 08:00 AM to 06:00 PM
Thursday: 08:00 AM to 06:00 PM
Friday: 08:30 AM to 05:00 PM
Saturday: Closed
Sunday: Closed

Services offered:

In Person
Curbside
Virtual

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What we offer

Comprehensive & holistic care

Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.

Treating hearing loss starts here

When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!

Hearing aids & treatment

Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.

Tinnitus testing & treatment

While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.

Hearing protection

We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.

Insurance counseling

Navigating your insurance benefits is no easy task. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them. Relax in the knowledge that we work with most major insurance brands — and let us handle the hard stuff.

Additional clinic details

Tinnitus management

At Puget Sound, we specialize in the diagnosis and management of tinnitus (often called “ringing in the ears”). A full examination often pinpoints the underlying cause of tinnitus and helps our hearing care professionals determine the best plan of treatment, which may include special hearing aids, sound therapy, or changes in diet.

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Veteran with hands placed on top of American flag.

Evaluation and Treatment for Veterans

Audiologists at our Puget Sound clinic are contracted with the VA to serve veterans in our community through comprehensive evaluations and affordable care.

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Older man thinking about his hearing health in Everett, WA.

Dementia

Our caring providers and welcoming staff make it inviting and comfortable for those suffering from dementia or other memory challenges to enter our office. We invite family members into the process and offer unique counseling options to help with a successful home or memory care communication plan.

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Meet the team

At Puget Sound Hearing Aid & Audiology, we love our team, and we hope you do, too. We pride ourselves on hiring great hearing professionals who love helping patients improve the way they hear the world.

Mary Silva, Director of Audiology at Puget Sound Hearing Aid & Audiology

Mary Silva, Au.D.

Doctor of Audiology

Dr. Mary Silva is our Director of Audiology and has been a provider with our company for 12 years. She is passionate about helping her patients hear the very best they can. Dr. Silva earned her bachelor’s degree in Communication Sciences and Disorders from Western Washington University in 2003 and then went on to earn her master’s degree in speech and hearing […]

Annie Kountz

Audiology Assistant

Frequently Asked Questions

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How is custom hearing protection different from non-custom hearing protection?

Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.

How do I properly insert my hearing protection devices?

Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific.

For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear.

For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.

When should I use hearing protection?

Hearing protection should be used any time you are participating in a high-noise recreational activity or job. Some of these include: hunting, music industry, motor sports, construction, etc. Noise-induced hearing loss can occur from exposure to noise over time, as well as exposure to one intensely loud, brief event. The louder the sound, the less time it takes to cause damage. If you experience ringing in your ears or temporary hearing loss in your ears after a high noise event, the environment was too loud and could cause damage.

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Puget Sound Hearing Aid & Audiology by AudioNova

What we offer

Comprehensive & holistic care

Treating hearing loss starts here

Hearing aids & treatment

Tinnitus testing & treatment

Hearing protection

Insurance counseling

Additional clinic details

Tinnitus management

Evaluation and Treatment for Veterans

Dementia

Patient Reviews

Meet the team

Mary Silva, Au.D.

Annie Kountz

Frequently Asked Questions

Not finding what you need?