Can you bill wax removal to my insurance?

Audiologist and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.

How is custom hearing protection different from non-custom hearing protection?

Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.

What changes have been made since Scallan Hearing changed to Puget Sound Hearing?

You will notice a little bit of a facelift! In both our Seigen and Goodwood offices you will experience the same great service with updated equipment and technology options as well as curbside service for our convenience.

With the clinic name change, what can I expect?

Scallan Hearing has been a high-quality family-owned Audiology practice in Baton Rouge for over twenty years. Joining with the Puget Sound Hearing team of practices will not only continue that high quality of care, it will enable even greater service model and technology options to fit your lifestyle needs. In addition, we are able to be in-network with most major health insurance plans to make devices and solutions more affordable to you.

Where exactly is the Seigen office located (in the complex?)

We are located near the main library and there is ample parking with easy access to our clinic.

Home / Locations / Puget Sound Hearing Aid & Audiology – Tacoma

Puget Sound Hearing Aid & Audiology by AudioNova

5 (161 ) Read reviews

1311 South Union Ave #102
Tacoma , WA 98405

Phone: 253-759-3555

Monday: 08:30 AM to 05:00 PM
Tuesday: 08:30 AM to 05:00 PM
Wednesday: 08:30 AM to 05:00 PM
Thursday: 08:30 AM to 05:00 PM
Friday: 08:30 AM to 05:00 PM
Saturday: Closed
Sunday: Closed

Services offered:

In Person
Curbside
Virtual

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What we offer

Comprehensive & holistic care

Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.

Treating hearing loss starts here

When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!

Hearing aids & treatment

Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.

Tinnitus testing & treatment

While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.

Hearing protection

We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.

Insurance counseling

Navigating your insurance benefits is no easy task. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them. Relax in the knowledge that we work with most major insurance brands — and let us handle the hard stuff.

Additional clinic details

Tinnitus Management

Puget Sound-Tacoma , we specialize in the diagnosis and management of tinnitus (often called “ringing in the ears”). A full examination often pinpoints the underlying cause of tinnitus and helps our hearing care professionals determine the best plan of treatment, which may include special hearing aids, sound therapy, or changes in diet.

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Evaluation and Treatment for Veterans

Audiologists at our Puget Sound clinic are contracted with the VA to serve veterans in our community through comprehensive evaluations and affordable care.

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Older man thinking about his hearing health in Everett, WA.

Dementia

Our caring providers and welcoming staff make it inviting and comfortable for those suffering from dementia or other memory challenges to enter our office. We invite family members into the process and offer unique counseling options to help with a successful home or memory care communication plan.

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Meet the team

At Puget Sound Hearing Aid & Audiology, we love our team, and we hope you do, too. We pride ourselves on hiring great hearing professionals who love helping patients improve the way they hear the world.

Joel Jackson, Au.D.

Doctor of Audiology

Dr. Joel Jackson joined the team at Puget Sound Hearing Aid & Audiology in 2021. He is a licensed Audiologist and attended school at Arizona State University for his bachelor’s in Speech and Hearing Science and his doctorate in Audiology. Dr. Jackson was a native of Arizona before moving to Washington in 2021. Dr. Jackson has a passion for helping adults […]

Lauren Swanson, Hearing Aid Specialist at Puget Sound Hearing in Tacoma, WA.

Lauren Swanson, HAS

Hearing Aid Specialist

Lauren Swanson is devoted to being active and keeping the body healthy, physically and mentally. She has always had an attachment to helping others in any shape or form and wanted to turn that into a career. Unexpectedly, she found a passion for hearing when she realized it’s more than just hearing aids: it’s helping individuals connect with their loved ones and […]

Frequently Asked Questions

How do I properly insert my hearing protection devices?

Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific.

For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear.

For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.

Why is it important to use hearing protection?

Noise induced hearing loss (NIHL) is the only type of hearing loss that is completely preventable, with the use of appropriate hearing protection. According to the Centers for Disease Control and Prevention, an estimated 12.5% of children and adolescents aged 6-19 years and 17% of adults aged 20-69 years have suffered permanent damage to their hearing from excessive noise exposure.

Will my insurance cover hearing devices?

More and more often private insurance companies and some Medicare Advantage Plans are offering at least a partial coverage or discount program for hearing testing and hearing aids. Our insurance specialists are happy to verify your benefits prior to your initial consultation and evaluation.

Not finding what you need?

Get in touch

Puget Sound Hearing Aid & Audiology by AudioNova

What we offer

Comprehensive & holistic care

Treating hearing loss starts here

Hearing aids & treatment

Tinnitus testing & treatment

Hearing protection

Insurance counseling

Additional clinic details

Tinnitus Management

Evaluation and Treatment for Veterans

Dementia

Patient Reviews

Meet the team

Joel Jackson, Au.D.

Lauren Swanson, HAS

Frequently Asked Questions

Not finding what you need?