Reviews for Puget Sound Hearing Aid & Audiology by AudioNova

All my questions were answered.

Great customer service.

Wonderful experience, made to feel very comfortable, lots of humor too.

I just moved to the Edmonds area. My hearing aid broke in the morning. I called Puget Sound Hearing and they told me to come in at 1 pm. They took care of the problem right away and were so welcoming and courteous. I would definitely return. Thank you!

They soled the issue the issue in the time it took me to go shopping and back

Love being able to hear clearly again! Thank you all for your wonderful service

I have been helping my mom to find a hearing aid. We were referred to Puget Sound Hearing Aid and Audiology. We have been working with Dr. Sara Sommers and have been very impressed with her knowledge and care. She has listened to Mom's concerns and gone above and beyond to provide her with the best options. Mom always feels heard and has found a friend in Sara. Unbeatable care and concern for Mom's needs has always been in the forefront. We have and will continue to recommend Puget Sound Hearing Aid and Audiology to friends and family. Thank you, Sara. You are very much appreciated.

Very professional and pleasant.

Really appreciate the time the doctor took with me to explain everything and all my options.

My aids needed a cleaning and I had some questions about the use of the app. Sara took care of everything to perfection.

Kind and expert

Quick attention to problem with one of my hearing aids - it stopped working. I was glad it was quickly fixed but I should have requested that the other hearing aide be checked since I treat them equally.

Excellent knowledge and service

Awesome! Kay and I had a great time and excellent care.

I am amazed at the newer technology for hearing devices. Going outside to talk with traffic noise nearby really helped me understand what a difference the devices offer. Thank You for the care and help getting this process going.

Staff very friendly & helpful. Dr Williamson very kind & informative.

Friendly and knowledgeable providers!

Fixed my issue timely.

Excellent first appointment, listened & answered questions.

Dr. Williamson spent extra time with me hearing my concerns about a hearing issue and offering great suggestions. This was extremely helpful to me today, and he helped me get started with quality hearing aids previously. Thank you all so much.

A fairly small office with a fantastic audiologist. The hearing test I had was more comprehensive than any other I'd ever taken. The hearing aids I selected are exactly the ones it's hoped for, and I can highly recommend the Phonak Audeo L90s. Please make use of the follow-up visits to fine time your hearing aids, especially the profiles as I found a new ones that really helps in restaurants. The Bluetooth is very advanced and I can a future update will include Auracast capabilities.

Being able to get my hearing aids in one day, instead of three separate appointments saved me time. They did a great job of explaining the use and care ofthe aids.

The team is very friendly and effective. There were some delays, but at the end of the day, I expect that. I enjoyed my visit!

For this first visit I give 5 stars. I have not yet completed the process! I will say Dr Williamson and his assistant at the front desk were both very friendly and professional. The Dr gave good explanations, and was very thoughtful in the whole process. The clinic is also clean and quiet, and easy to get to as well.

Elite service and friendly staff!!

Excellent service addressing my particular hearing issues and not some average norm

Outstanding service, listened carefully to my concerns and offered solutions. Very knowledgeable.

New hearing aid excitingly

Reception, medical, and other staff very efficient, professional, and personable. I would definitely recommend this practice to anyone with or considering getting hearing aids.

Very nice place and care about your hearing and ears

Great customer service

Excellent customer service!

I felt the doctor cared. I also didn't feel pushed to get hearing aids at this time.

Absolutely Wonderful Folks here with kindness and Compassion. And Excellent Help.

Everyone made it easy and comfortable to complete the test.

Showed me what I was missing

Efficient on time and professional staff

Knowledgeable, informative

Dr. Sara was so helpful as she walked me through what she was doing to accommodate my hearing aide to make it feel comfortable in my ear

I was very impressed with Dr. Sara

Great customer care. Finally someone cared enough to listen to me. Thank you Sarah

Professional analysis

Very nice staff. Had problems with one hearing aid. Went to the walk in clinic and the took care of it immediately.

Mara did an excellent job and felt very comfortable.

Very knowledgeable and have helped me greatly with my hearing loss

The staff seemed to care about our concerns.

won't know about how the volume changed worked until Sunday church,.

Mara was very thorough with the test. Both Mara and the receptionist were friendly.

Audiologist explained what was going on with my hearing and gave me solutions to take care of issues, I was having!

Mara is very attentive with patients hearing expectations...

Friendly, professional, timely

Excellent professional service.Met my requirements fully and to my complete satisfaction.My special appreciation for Kristen Ensey,the hearing aid specialist

This office staff and audiologist are the best!! Courteous and they listen !!

Treated with respect and provided with time to ask questions.

A wonderful and rewarding experience . Friendly and warm reception . Mara , the specialist , was very attentive to all my concerns , enlightened me with pertinent information and valued . advice on my hearing problem. Moreover , Mara is a friendly and lovely person to speak with . Puget Sound Hearing & Audiology at Edmonds is a great place to be in for hearing problems . My highest recommendation

Very thorough and professional eval

Mara made the experience informative and comfortable.

My first visit. A friendly introduction and Kristen spent a lot of time discussing my hearing status and providing cost-effective recommendations.

This was my second visit to PS Hearing Aid & Audiology. Both were enjoyable and positive. My thanks to Mara and Kristian.

This was my first visit but certainly not my last. Thanks to Mara for a very positive experience. Looking forward to my next visit on Thursday.

Everyone is. Very nice and helpful. I will go back to them to see them again.

Excellent service caring staff

Great experience.

Kristen was very informative and I depended on her expertise.She gave me options explaining each hearing devise.She pays attention to your life style. I don't just like my new hearing aids I LOVE them.

My hearing aids are changing my life! One week in and I had no idea how much I needed them. I can hear conversations at work, restaurants and church. I am not missing out. Wish I had done this sooner!

Excellent staff and audiologist. Too expensive with my Medicare and supplemental insurance coverage at this time. Will have to see if I can change insurance.

Very pleasant and professional.

Was treated very cordially and professionally

Very thoughtful, thorough and professional visit covering all I needed to know about my new hearing aids

This is a wonderful place to go. Very accomodating abd professional. The audiologist, Mara, is extremely knowledgeable and prepared to answer any and all your questions! Highly recommend them.

Tiffany and team are so wonderful, helpful with gentle cares. Thank you for the "First Class" serviced.

Tiffany Mitchell was very informative and a great listener.

I am extremely happy I went to Puget Sound Hearing. They not only tested and prescribed the best hearing air for me. In addition, they worked with my insurance coverage and was able to save me a lot of money. The follow-ups have been helpful, and they really made me feel special. Dan

Recieved in the ear hearing aids in Febuary. They kept falling out so they were sent back, took a month to get them again. Left hearing aid still keeps falling out. There only solution is to send it back a third time with no assurance that it will even work. Wearing old ones. very expensive mistake. Sadly they are very nice people who seem to be as frustarted as I am.

I am visiting the Seattle area, live in Buffalo, NY, unexpectly one of my hearing aids stopped working. I stopped by the Edmonds office late on a Friday afternoon desperately seeking help to fix the broken hearing aid. Kristen stepped up and welcomed me to the office and proceeded to fix the hearing aid in short order and did not charge me. What an incredible experience for an out of towner in dire straits. Thank you again Kristen and Puget Sound Hearing Aid and Audiology!

Mara and group great to work with.

Dr. Sara was very nice and extremely professional. The office has gone above and beyond to make sure Tom's hearing aids are comfortable and working properly.

The new quarters are very nice, but parking is still tight

Tiffany was such a delight to work with in deciding what type of hearing aids would be best for me. Once the new aids arrived, she adjusted them to my best hearing for outdoors, noisy environments, recorded music, universal, and best of all, TV modes. They've earned my lifelong business with their caring, professionalism, and attention to detail towards the patient.

Great service. My hearing has been bad for years and they took care of me. I can't believe what I've been missing.

Dr. Tiffany was fantastic. She made me feel really comfortable through the whole process. Everything was discussed and explained in detail. I am very happy with my hearing aids. Thanks for making the whole process so easy!

Dr. Mitchell is professional, witty and made me feel 100% comfortable at all times. She was patient with all my questions as well as provided me with indepth resources. The office staff is kind and welcoming. I very much recommend Puget Sound Hearing Aid and Audiology for hearing needs.

A honest, straightforward company that puts the customer first. When I mentioned to the audiologist that I came to Seattle for military training and that was what caused my hearing loss, he suggested that I apply for hearing aids through the VA. I now have a pair of $6,400 Phonak BTE Boleros and a Roger Pen Bluetooth device to connect to my cell phone and TV and hear my customers that I set up, review, and train one-on-one in QuickBooks and Quicken.