Reviews for Puget Sound Hearing Aid & Audiology by AudioNova

I LOVE how warm, friendly, and genuine Jess is while providing her professional, high level of expertise as my audiologist!! She is an absolute GEM!! u263aufe0f

Warm, personable and expert service. I highly recommend Puget Sound Hearing Aid & Audiology.

Such a welcoming place and such knowledgeable staff and feel so lucky I have Jaskeeret Singh as my hearing aid Specialist who is the very bestud83dudc4dud83dude01

Everyone one was professional and friendly. Great customer service.

Very informative and researched what would be best for me personally

Insurance: Wellpoint (Medicaid) Type of hearing aids: cross This place is such a gift. The branch both in Tukwila have always been so kind and understanding towards my needs with hearing aids. ud83eudd0eud83eudd0e Much love and appreciation to Dina, Patty (Federal Way branch), and Jas for the help with this visit. They worked fast and efficiently to comply with my insurance's sudden requirements/deadline to get my needs met and switched me out with new hearing aids. Just in time for the holidays and before I go on vacation!

I have been to different audiologists. Finally, I found an expert for my next hearing journey. Dr Jess is purely professional , polite, knowledgeable with excellent customer service. Highly recommended!!

I had the most comfortable and informative meeting and am excited to be hearing again.

Great service

Absolutely incredible care! Jaskeeret is such an amazing specialistu2026so knowledgeable and helpful. She treated my elderly father with such respect and a gentle, compassionate and very patient approach.

Dr. Jess provided excellent care for myself and my husband. We both have hearing loss and after we wore our new hearing devices I noticed I don't stain as much not only with hearing but overall stress. Good hearing is important especially as we are older and the loss was slow and now worse the hearing devices were a game changer. Please know you have to get the right fittings and settings! Make putting on your devices daily in the morning as it will become a habit. We highly recommended Dr. Jess and she really does care!

Excellent support, got the hearing aids I needed that day!

Good customer service

! The best in the northwest!

Very professional, knowledgeable, and takes the time needed to answer all questions. Excellent customer service from all.

Under 40yrs of age with hearing loss: I originally came in to get my elderly father's first hearing aids and absolutely fell in love with the managing Dr & staff. Their quality of professionalism, kindness, humanity and integrity was above and beyond my expectations. Dr. Jaskeeret Singh made the entire process from exam, teaching me about the type of hearing loss, all available products/ technology for hearing aids 'available to me. Dr. Jaskeeret Sing worked with my insurance to get me the best price for the best product to suit my hearing and economical needs. Everyone from the front desk and administrative staff all went above and beyond my expectations to get me my first exam and hearing aids. They made me feel so welcomed and cared for. It was like a first class experience that I wish everyone could get when dealing with medical related issues/services. I will forever be a loyal customer to this branch so long as Dr. Jaskeeret and team run are at the helm. I now tell every friend, colleague and family member who needs their hearing examined or needs hearing aids to come to this company and specifically this branch. These ppl truly care for their patients and will work with everyone's financial needs. There is something for everyone's price range and needs. My new hearing aids come in blue-tooth, come in many colors and are also waterproof. They look like regular earbuds that come in flesh tones ( very esthetically pleasing to the eye and discreet). Young ppl friendly technology; nothing like old school hearing aids of yesteryear lol. Her clinic takes state insurance, personal insurance and have payments plans for qualifying adults; Something for everyone Dr. Jaskeeret Sing is the G.O.A.T. please come here( Tukwila branch) before you waste your precious time and money elsewhere.

pleasant, knowlegable audiologist who was willing to give detailed info too me

I am very pleased I selected Puget Sound Hearing Aid and Audiology in Tukwila. Jess was very patient with all of the questions I had and selected a hearing solution that works best for my needs. I am very pleased and would highly recommend Jess and team at the Tukwila office.

I have gone twice and both times was impressed with how at home I felt even though Jess was completely professional . My hearing aids are perfect for me and have been life changing. I would recommend her to anyone. In fact I took some brochures with me to give to some of my neighbors and as I live in a senior community there are a lot of people that need hearing aids. Hope to keep going there for my hearing from now on.

I received the BEST care possible. Thanks!

Jess is wonderful at explaining hearing loss and how hearing aids help. She changed my husbandu2019s life. Now he can take part in conversations and talk to his grandchildren. We are so grateful.

JESS SINGH, Hearing Aid Specialist is the best that I have worked with. I have had hearing aid work through 3 systems in Seattle area (including a university) and multiple audiologists and specialists in each facility, and Specialist Singh has made the greatest difference for me. She not only added a 'canal lock' that was effective, she redesigned the insertion part to finally fit. I highly recommend!!

Every time I come in, Jess knows exactly what to do to help me! Her customer service is amazing and I appreciate her!

Audiologist Jess Singh at the Tukwila location is great. Excellent service on multiple occasions to help me get my hearing aids just right. Highly recommneded!

No problems

Took time to explain

Quickly took care of my needs was ready to go in 5 minutes. Great and quick service. Prices are also very reasonable.

Dr Singh was very helpful and seems very dedicated to her patients.

Audiologist Kerry Lam, was exceptional with great customer support she evaluated, diagnosed, treated and managed my hearing loss in a professional way, when she explained what would be a good fit of hearing aids for me to hear better. Kerry was ver patient and answered my questions in a polite manner it made me feel very comfortable during my visit and I am very happy that I came . I would recommend my friends and family to visit here.ud83dude03

Has was great and I appreciate her assistance.

Really liked and appreciated the swift and great response. Fixed my wax buildup most speedily!

Knowledgeable and gracious staff.

Great customer srvice!

The Audiologist, Kristen Ensey, was truly kind and informative throughout my hearing examination. Additionally, she provided recommendation or resources (e.g., American Tinnitus Association), to help me understand and deal with my chronic tinnitus.

The audiologist was exceptional! The experience, good

Jess was so polite and very helpful. I appreciate that she 'listens' to what I have to say and what my concerns are. Definitely Puget Sound is where I will go with any future needs

Professional service

Audiologist was personable, detail minded, good at explaining tests and results.

Product was ok but every time I went there was a different audiologist there so never ever got good service gone with cheapo now work just as good

Excellent experience in all respects

The staff was very helpful and directed me to contact the VA to see about getting replacements for my lost hearing aids.

Great service

we're love it service

Great customer

Great service, every thing working fine.

Kristen Ensey and Jacob Barber are nice people and have tried to get my Hear/Horizon hearing aids to work better but Iu2019m very dissatisfied with them. I have waited a several years to purchase hearing aids. Waiting for the technology to improve and the price to come down. At the insistence of family and friends I moved ahead and bought from Hear. I have been in 6 times for adjustments and am still struggling to hear conversations inside an automobile, restaurants, sporting events, and living room discussions. I wrote a letter to Kristen on Feb. 24th detailing some of my issues with the Hear hearing aids. Made an appointment ASAP! She wasnu2019t in the office so I worked with Jacob. Some of his recommendations differed from Kristenu2019s but I was willing to try anything to get these expensive hearing aids to work better. I find the mobile phone app settings to look impressive with lots of options but find many of them to have little or no noticeable effect to improve my hearing. I really expected your product to perform better and they have fallen short. They improve my ability to hear my shirt sleeves rubbing against my shirt, pick up my foot steps as I walk, and running water in the sink but do not improve my ability to hear spoken words in many situations. I rarely use them now as they just do not improve my ability to hear or have improve my quality of life. Sense purchasing from Hear my brother sent me the May/June issue of Consumer Reports for evaluations of top hearing aids in the market, see attached. I really need your product to work better for me!!! So what do I do now? Disappointed customer, Rich Greene

Ashley at the front desk was great! Very nice and knowledgeable! After getting there, my wait was kind of long, but it was a quiet and pleasant office..the audiologist that I saw seemed to be good at his job and was nice enough..

Really wonderful service. Friendly, professional and thorough.

Great service and received a lot of helpful information and answered all my questions. Cleaned and serviced my hearing aids and rechecked my hearing. I would recommend anyone needing help with hearing problems to make an appointment.

Audiologist is very helpful, caring and knowledgeable. Really helped me to get my existing hearing aid functioning, and my new hearing aid as well. Positively changed my quality of life.

Very thorough and attentive. I didnu2019t exactly get an answer to whatu2019s been going on, but I got the care I needed. Would recommend!

LOVE this place Dr. Barber knows his stuff and asks all the right questions. New Hearing aids we got mom are amazing and she loves them! Every day between 1 and 2pm they clean and adjust them for FREE for walk-ins. Impeccable customer service!

They were very pleasant people, they listen to my concern. They took and explained my results. I highly recommend them A++++

Yes I would definitely encourage others to come to your clinic. Jacob is very clear, patiently explaining things to the layperson.

Four words: Professional! Knowledgeable! Great Service!

Kristen was just marvelous!

They got me the best hearing aids ever, working seemlessly with my insurance co. Explained everything well. Very helpful and pleasnt experience.

very knowledgeable and professional staff!

Took my 93 year old Mother (and her current hearing aids) in to see Dr. Jake. He was SO patient with her. Nicest man and spent so much time testing her hearing, which is bad. They charged her hearing aids (which were dead) and when he looked at them, he said they were really good and they probably just needed to be re-programmed and there was no reason to spend several thousands of dollars for new ones. He said he could do that and just charge us $40.00! My Mom could hear and commented several times about how noisy it was! She was so happy and we saved a boatload of money!!! Thank you for the wonderful care that we received and it is so refreshing to do business with someone who is so ethical!

Very nice staff

Dr. Barber was superb! He uses hearing aids himself (both ears) and thus he's an expert on them. He's also very patient, listens to what you say and gives excellent advice.

What a great place , the receptionist was very pleasant & Abigail the audiologist is very pleasant polite , patient and informative. She worked with me til we got it right . She didnu2019t give up , Iu2019m a fussy individual . My first visit was emotional , my HA just went out on me . Iu2019m it has been 5 yrs. losing your hearing is like losing your glasses , youu2019re thrown off balance . I felt much better when I left and excited when they cane in . Thank you !

Very friendly and helpful

Love it

Good service and support

Been going for a while now. Takes care of my hearing needs.

Best in townud83dude04

Great group!

I have put off getting hearing aids for years. I was just scared, thinking there was a stigma related to admitting I needed help. Dr. Allie Sims listened to all my concerns and guided me though this huge step with tremendous kindness, understanding and professionalism. Totally safe in regards to Covid-19 protocols, too. I wasn't worried or tense for one moment. I can't tell you how much I would recommend her and the Tukwila office. Don't wait! If you need them, get them! It has already changed my life and it's only been 4 days.

Have been coming here over 20 years. Audiologists are very knowledgeable, professional, compassionate, competent and nice! EXCELLENT CUSTOMER SERVICE! Thank you PSH!

I finally found somebody who understands how to properly program a set of hearing aids. Kristen was very good and did a great job very attentive to the needs that I have for my hearing problem and knew exactly what to do. Thank you very much for the good service Kristen youu2019re a lifesaver.

They have repaired my mom's hearing aid(s)twice, for a reasonable fee, with quick turnarounds.

Pleasant helpful people